Terms and conditions

1. Who provides the service

GAMERLY is developed and provided by Rafael Ruiz Moreno, as a personal project that isn’t yet a registered business; that’s why there’s no tax ID (NIF) or address published. The contact for everything is contacto@gamerly.es.

These terms govern the use of the GAMERLY app and of gamerly.es. By creating an account you accept them. If you don’t agree with any of them, don’t use the service.

2. What GAMERLY is and isn’t

GAMERLY is a social network for gamers. It’s for meeting people who play what you play and speak your language: you go through people’s cards, say hi by writing a message and, if they reply, you talk, get a group together and play. You can also post a session, one-off or fixed every week, join an open one and form groups.

It isn’t a dating app. Using it to flirt, or to approach people for romantic or sexual purposes, is against these terms.

GAMERLY doesn’t organise, referee or supervise games, which happen inside third-party games, and doesn’t guarantee that you’ll find anyone or that the people you meet will behave as you expect.

The app is in testing. Until it’s in the stores, it’s used by the people we invite to try it, under these same terms.

3. Minimum age

To use GAMERLY you have to be 16 or older, with no exceptions, not even with a parent’s or guardian’s permission. When you sign up we ask for your date of birth, which we check and don’t store, and you declare that it’s yours. If we find out you aren’t, we close the account and delete its data, with the same exceptions as deleting it yourself: reports other people made about it are kept anonymised (privacy policy).

4. Your account

• One person, one account. It’s personal and can’t be transferred: it isn’t sold, given away or shared.
• You agree that what you declare is true, including the rank you give for a game.
• You’re responsible for what happens from your account. If you think someone has got into it, write to us.
• You can delete your account whenever you want from the app’s settings or, if you don’t have the app any more, by asking as gamerly.es/delete-account explains. Deletion is immediate and can’t be undone; what happens to each piece of data is in the privacy policy.

5. Rules of conduct

Zero tolerance for offensive content and for users who abuse others: harassment, abusive content and impersonation. There are no three strikes: a serious case closes the account the first time. The community guidelines put all this briefly, are part of these terms and, if they ever say something different, these terms prevail.

Not allowed

• Harassing, threatening, intimidating or humiliating anyone.
• Posting or sending sexual, sexually explicit or suggestive content, anywhere in the service.
• Any content or behaviour that sexualises minors. It’s reported to the authorities.
• Posting violent, hateful or discriminatory content against anyone for any personal characteristic.
• Impersonating another person, a team, a publisher or GAMERLY.
• Using the service to flirt, or to approach people for romantic or sexual purposes.
• Sharing someone else’s private data without their permission, including their in-game name.
• Sending spam, advertising, referral links or scams.
• Buying or selling accounts, ranks or services, or offering cheats for any game.
• Handing out invite codes in bulk or using them to spam.
• Faking answers to “Did you play?” or “Who didn’t show up?”, or teaming up to boost or sink someone’s ratings or “Shows up”.
• Creating accounts in bulk, or to get round a block, a closure or the limits of the service.
• Using bots, automation or reverse engineering against the service.
• Any illegal behaviour, or behaviour that promotes illegal activity.

How we enforce them

• Reports reviewed by a person (section 6 and section 7).
• An automatic text filter: names, greetings, messages and descriptions with hate speech or explicit sexual content aren’t saved.
• Blocking, immediate and in everyone’s own hands.
• Daily limits on greetings, and on messages in a row to someone who hasn’t replied yet. To reach someone you have to write to them, and you can only say hi to them once.
• Precautionary withdrawal: a profile or a group reported by three different people stops being shown until it’s reviewed. If the reason is “Looks under 16” or “Explicit sexual content”, one report is enough. That said, one person can take down at most three profiles or groups a day this way: from the fourth on, their report waits for three different people, like any other.
• Direct contact at contacto@gamerly.es, answered by a person.

6. Reporting and blocking

You can report and block a person from their profile — which you reach by tapping their card — from the chat, and from inside a session. From the rating screen you can report, and the report form offers to block at the same time. A group is reported from the group itself. When you report, you choose a reason and can tell us anything you want.

Blocking is immediate and doesn’t need our approval: that person stops showing up for you in the deck and in sessions, with no gap and no notice, and your conversation with them is closed. In a group or a session’s room you share, they’ll still read what you write, because hiding it would tell them you’ve blocked them. If you’d rather they didn’t, leave the group or the room — for groups, the app offers that when you block. You can see and undo your blocks in settings.

Reporting falsely again and again, or using reports to harass someone, is a breach like any other.

7. What we do with a report

GAMERLY is run by one person today. So we don’t promise a fixed time for each report, but we do promise this, and we always keep to it:

• Every report and every notice is read by a person, who weighs the pattern: several different people count for more than an isolated incident.
• They’re dealt with in order of seriousness, not arrival. Anything involving minors, threats to someone’s life or safety, and sexual content shared without consent go ahead of everything else.
• Without waiting for that review, a profile or a group reported by three different people stops being shown automatically, and a block takes effect at that moment. If the reason for the report is “Looks under 16” or “Explicit sexual content”, one is enough: it stops being shown straight away, until a person reviews it. That shortcut is capped at three a day for each person who reports.
• If someone is in immediate danger, don’t wait for us to see it: call your country’s emergency number (in the European Union, 112).

Depending on what we find, we may do nothing, remove the content, limit features, suspend the account or close it. We won’t tell you what we did about someone else, because that’s their information. If the measure is about you, we’ll tell you what it is and why, and you can reply to contacto@gamerly.es for us to review it.

8. Suspension and closure

We may suspend or close an account that breaks these terms, that puts other people at risk, or that an authority requires us to close. Except in serious or urgent cases, we’ll warn you first and explain why; in serious cases (harassment, sexual content, any risk to a minor, threats, impersonation) we act straight away and tell you afterwards.

Reports that other people made about an account aren’t deleted when it’s closed: they’re anonymised and kept for the period in the privacy policy, so that closing the account can’t be used to wipe the record.

9. No voice

GAMERLY doesn’t transmit or record audio: there are no calls and no voice rooms. If you want to talk while you play, you do it somewhere else, usually on Discord, with a link one of you shares. What happens on that platform is governed by its own terms and we don’t moderate it; inside GAMERLY you can still report and block anyone.

10. Sessions, groups and invite codes

• Sessions. You post one with the game, the mode, the time slot or time and the spots, and anyone who joins gets in without you having to accept them. A fixed session (“every Tuesday at 22:00”) creates a session for each date; everyone says “I’m in” or “Not this one”, and missing one has no penalty. When a session closes, the people inside see each other’s in-game name or code, or their Discord link, and get a text room that’s deleted three days later.
• Groups. Whoever creates a group runs it: they can edit it, accept or turn down people who ask to join, remove someone and say whether it’s recruiting. Whoever runs it is responsible for the name, description and link they add.
• GAMERLY Night is a fixed session we post ourselves, which the app marks as official. The same terms apply to it, and it gives no right to anything beyond playing.
• Invite codes. A session’s code is created by someone inside it and expires when the session ends; a group’s is created by whoever runs the group and expires when they decide. Any code can be cancelled at any time. A group code puts you in the group without going through approval, because it was created by whoever runs it; a session code takes you to the session, and joining is still up to each person. A code doesn’t get around a block. Whoever shares a code is responsible for where they share it: codes aren’t to be handed out in bulk or used to spam.
• Your personal link. Anyone with an account can share theirs. Whoever opens it can only send you a request, which you accept, turn down, block or report like any hi; until you accept it, all they see of you is your username. It expires after seven days, and you can cancel it or swap it for a new one whenever you like. As with codes, you’re responsible for where you share it.

11. Ratings and “Shows up”

Rating tags and “Shows up” are a guide: they help you decide who to play with, but they don’t promise what anyone is like or how a game will go.

• A tag only appears once three different people have given it, and nobody sees who gave which.
• “Shows up” counts how many games with new people someone turned up to, and it’s only shown with five games or more and eight in ten or more. An absence only counts if two different people say so.
• Answering “Did you play?” and “Who didn’t show up?” truthfully is part of using GAMERLY. Faking those answers, or teaming up to boost or sink someone’s ratings or “Shows up”, is against these terms, and we treat it like any other breach.

12. What you post

What you write is yours. So that we can provide the service, you give us a limited, non-exclusive, free licence to store it, show it and deliver it to whoever it’s meant for. It exists only to make GAMERLY work and ends when you delete it or delete your account, with the exceptions in the privacy policy.

We don’t use your content for advertising, we don’t pass it on for commercial purposes and we don’t train models on it. You’re responsible for having the right to post it and for it not breaking the law or these terms.

Images can’t be sent in chat.

13. The hundred founders

The first hundred verified accounts in the app — with a confirmed email, or signed in with Google or Apple — get the Founder Crystal, free: the glass frame of their card, with their number from 1 to 100. These are its conditions:

• It’s assigned when the account is verified, in order of arrival. With Google or Apple, when you create it; with email, when you confirm it. The server assigns it automatically, one by one, up to 100. After that, nobody else gets one.
• The waitlist doesn’t reserve any number. Joining it is for hearing about the launch early, not for holding a place.
• It isn’t for sale, now or later, and it can’t be bought, transferred, redeemed or swapped for another number. It has no monetary value.
• It gives no advantage: it doesn’t change who you see, who sees you or the order of anything.
• You can take it off and put it back on whenever you want. Your usual card is still underneath, and the number is still your account’s even when you’re not wearing it.
• It belongs to the account: if you delete it, or it’s closed for breaking these terms, the number is lost and is never handed out again.
• If you think a technical fault left you without a number that should have been yours, write to us and we’ll look into it.

14. What’s for sale

Nothing is for sale today. Later there will be cosmetics: things that change how your card and your profile look. When they arrive:

• Advantages, access to people or anything random will never be for sale: you’ll know what you’re buying and what it costs before you pay.
• There won’t be subscriptions.
• Purchases will be made inside the app, through the App Store or Google Play, under their payment and refund terms.
• What someone earns by playing (their reputation) can’t be bought, or covered up with anything bought.

The specific conditions will be published here before anything goes on sale.

15. Games and publishers

GAMERLY is not affiliated with or sponsored by Riot Games, Valve or any other publisher. Game names and content belong to their owners and are mentioned for identification only. The ranks shown in GAMERLY are declared by each person and aren’t verified. Game data —name, genres, year— comes from RAWG and is shown to identify the games.

16. Availability

We do what’s reasonable to keep the service running, but we don’t guarantee it won’t be interrupted: there may be outages for maintenance, faults or causes beyond our control. We may change or remove features; if a change is substantial and works against you, we’ll give you reasonable notice. If we stopped providing the service, we’d give at least 30 days’ notice and you could ask for your data before it closed.

17. Liability

GAMERLY puts people in touch. We aren’t responsible for how they behave inside or outside the service, although we do act when something is reported to us. Nor are we responsible for what happens in third-party games or on outside platforms such as Discord.

A piece of advice that isn’t legal advice: the people you meet here are strangers at first. Don’t share what you don’t want known, and if something makes you uncomfortable, block and report.

GAMERLY is free and offered as it is: we don’t guarantee results, such as finding people or a game going well.

As far as the law allows, our liability is limited to direct and foreseeable damage. Nothing here limits your rights as a consumer, or our liability for wilful misconduct, gross negligence, personal injury or anything else the law doesn’t allow us to exclude.

18. Changes

If we change these terms in an important way, we’ll tell you with reasonable notice, by email and in the app, and always before the change affects you. To keep using the service you’ll have to accept the new version: we ask you for it when you come in, and if you don’t agree you can delete your account. Corrections of typos or wording, and anything the law requires, may apply without that notice.

19. Governing law

These terms are governed by Spanish law. If you’re a consumer, you can bring a claim before the courts where you live, and you don’t give up any protection under the consumer law of your country of residence. Before going to court, write to us: almost everything can be sorted out by email, at contacto@gamerly.es. You can also go to the consumer authorities of your region or your country.

For your personal data, see the privacy policy.

20. Illegal content and points of contact

This section sets out what Regulation (EU) 2022/2065 on digital services (the Digital Services Act) requires of GAMERLY as an online platform.

Points of contact

For the authorities of the Member States, the European Commission and the European Board for Digital Services, and also for anyone who uses GAMERLY, the single point of contact is contacto@gamerly.es. We deal with it in Spanish and English. It’s read by a person, not an automated system.

Reporting illegal content

Anyone, with an account or without one, can tell us about content they consider illegal at gamerly.es/report-illegal-content or by writing to contacto@gamerly.es with the subject “Illegal content notice”. For us to be able to act, the notice has to include:

1. why you consider the content illegal;
2. where it is: the username, the group or the session and, if you can, the date, the time and a screenshot. Inside GAMERLY, profiles and chats don’t have a public web address, so those details are what let us find it;
3. your name and email address. They aren’t needed if it concerns child sexual abuse;
4. a statement that you believe in good faith that what you’re telling us is accurate and complete.

We’ll send you an acknowledgement without delay and, once we’ve decided, we’ll tell you what we’ve done and what options you have if you disagree. If automated means played a part in the decision, we’ll tell you that too. We don’t reveal your identity to the person reported unless it’s strictly necessary.

When we restrict something of yours

If we remove content, stop showing your profile or your group, suspend your account or close it, we’ll tell you by email, with:

• the measure, its scope and how long it lasts;
• the facts it’s based on, and whether it came from a notice or from our own review;
• whether automated means were involved, such as precautionary withdrawal or the text filter;
• the grounds: the law, or the point of these terms that was broken;
• how to appeal: by replying to that email so that a person reviews it again, and before the courts.

Risk to life or safety

If we suspect that a crime threatening someone’s life or safety has been, is being or may be committed, we’ll report it immediately to the police or the competent courts.